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CASE ENTRY

Cullinane v. Uber Technologies, Inc.

Allegation: Uber tacked an $8.75 surcharge on customers heading to or from Boston airport, violating state law against “fictitious” fees. Uber: This should be resolved in arbitration, which our users agreed to. First Circuit: Nope—Uber didn’t force customers to click on the 10-page “terms and conditions” when they signed up for the app.


Tags: 2018, Arbitration, Consumer Law, First Circuit

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