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CASE ENTRY

National Federation of the Blind v. The Container Store, Inc.

Advocacy group for the blind sues the Container Store, alleging that the company’s use of touch-screen point-of-sale devices—which are inaccessible to blind customers—violates the Americans with Disabilities Act. Not so fast, says the Container Store: You agreed to arbitrate disputes when you signed up for our loyalty program. First Circuit (with retired Justice Souter sitting by designation): They did no such thing, because the terms of the arbitration agreement were never communicated to them.


Tags: 2018, ADA, First Circuit, Justice Souter

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